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R-Utility

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Energy

iPOTT : Energy

R-Utility is an integrated suite of data applications, tools and business processes, designed profic.... more

Tags : Unique customer code, VIP customer service handling, Ability to handle multiple contracts, Flexible definition for assigning tariff rules, Flexible classification of customer into customer groups, Flexible Meter Reading Cycles and Billing Cycles defined for a specific customer, Integrated with Engineering and Collection dept, Updated customer information available online, Record customer requests and complaints, Flexible definition of payments terms, Auto Workflow defined for forwarding customer, Maintain historical data complaints to the specific department, MIS (Management Information System) reports.

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Unique customer code VIP customer service handling Ability to handle multiple contracts Flexible definition for assigning tariff rules Flexible classification of customer into customer groups Flexible Meter Reading Cycles and Billing Cycles defined for a specific customer Integrated with Engineering and Collection dept Updated customer information available online Record customer requests and complaints Flexible definition of payments terms Auto Workflow defined for forwarding customer Maintain historical data complaints to the specific department MIS (Management Information System) reports.

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